1. Introduction
1.1 Privacy Policy Statement
We Are Joinery (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy when you use our website, contact us, or enquire about our bespoke fitted furniture services.
1.2 This Privacy Policy
This Privacy Policy explains how we collect, use, store and protect any personal information you provide when using our website:
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By using this website or submitting your details through our contact forms, you consent to the practices described in this Privacy Policy.
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If you do not agree with this policy, please do not submit any personal data through this website.
2. What information we collect
We may collect personal information that you provide directly to us, including:
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Name
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Email address
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Phone number
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Address or project location, where relevant
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Details about your enquiry or project
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Any information you include in a message, form submission or consultation request
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We may also collect limited technical information automatically, such as:
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IP address
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Browser type
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Device information
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Basic website usage data
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Cookie-related information
3. How we use your information
We use your information to:
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Respond to enquiries
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Arrange consultations
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Provide quotes or project information
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Communicate with you about your project
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Improve our website and services
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Manage website functionality and security
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Keep internal records where necessary
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We do not sell your personal data.
4. Legal basis for processing
We process your personal data based on one or more of the following legal bases:
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Your consent, when you submit an enquiry or contact form
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Our legitimate interest, to respond to enquiries and operate our business
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Contractual necessity, where we need your details to provide a quote or service
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Legal obligations, where we are required to keep certain records
5. Sharing your information
We do not sell, rent or trade your personal information.
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We may share limited information with trusted service providers where necessary, such as:
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Website hosting and platform providers, including Wix
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Email and communication providers
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Analytics or website performance tools
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Embedded services, such as Google Maps
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Professional advisers, where required for legal or accounting purposes
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These providers only process information as needed to deliver their services.
6. Cookies
Our website may use cookies to:
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Ensure the website functions correctly
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Improve user experience
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Understand how visitors use the website
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Support embedded tools or features
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You can manage or disable cookies through your browser settings or through the cookie banner on our website, where available.
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For more details, please see our Cookie Policy.
7. Data security
We take reasonable steps to protect your personal data from unauthorised access, misuse, loss or disclosure.
However, no online system can be guaranteed to be completely secure, and we cannot guarantee absolute security of information submitted through the website.
8. Data retention
We only keep your personal data for as long as necessary to:
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Respond to your enquiry
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Provide our services
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Manage project communication
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Meet legal, accounting or administrative obligations
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When personal data is no longer needed, it will be deleted or securely stored where required by law.
9. Children’s data
Our services are not directed at individuals under the age of 18.
We do not knowingly collect personal data from children.
10. Your rights
Under UK GDPR, you have rights regarding your personal data, including the right to:
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Access the personal data we hold about you
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Request correction of inaccurate data
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Request deletion of your data
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Object to certain types of processing
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Ask us to restrict how your data is used
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Withdraw consent, where consent is the basis for processing
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To exercise your rights, please contact us using the details below.
11. Updates to this policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this page.
12. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
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We Are Joinery
Unit 5c Nobel Road
Eley Ind Estate
Edmonton
London N18 3BH
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Email: info@wearejoinery.co.uk
Phone: 0208 518 4551